Privacy Policy

Last Updated: 2026

At BILPAYU, we respect your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, share, and secure your data when you browse our website, add products to wishlist/cart, or submit bulk enquiries.

By using our website, you agree to the practices described in this policy. If you do not agree, please stop using the website.

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1. Information We Collect

We may collect the following types of information:

• Personal Details: Name, phone number, email address.
• Enquiry Details: Product name, bulk quantity, message.
• Location Details: Delivery city/state (if required for bulk delivery).
• Technical Data: IP address, browser type, device type, usage patterns.
• Wishlist/Cart Data: Stored in localStorage (your browser) for better experience.

2. How We Use Your Information

• To respond to your enquiry and share quotation details.
• To provide order confirmation and delivery support.
• To improve user experience and website performance.
• To send updates about products and offers (if you contact us).
• To prevent fraud, spam enquiries, and security risks.

3. Sharing of Data

We do not sell your personal information. We may share it only with:

• Delivery partners (only for order delivery).
• Service providers (hosting, analytics, customer support).
• Legal authorities if required by law.

4. Cookies Policy

We may use cookies to improve performance and save preferences. You can disable cookies in your browser settings, but some features may not work properly.

5. Local Storage (Wishlist/Cart)

Wishlist and cart data are stored in your browser using localStorage. This data stays on your device and helps you continue shopping.

• We do not store your wishlist/cart on our server unless you submit enquiry.
• You can clear localStorage by clearing browser cache.

6. Data Security

We use standard security measures to protect your data. However, no online platform is 100% secure. Please avoid sharing passwords or sensitive info.

7. Data Retention

We keep your data only as long as required for enquiry support, business communication, and legal compliance.

8. Your Rights

You have the right to:

• Request access to your information
• Request correction of your details
• Request deletion of your information (subject to legal reasons)
• Stop promotional communication

9. Third-Party Links

Our website may contain links to WhatsApp, social media, or other sites. We are not responsible for their privacy policies.

10. Updates to Privacy Policy

We may update this Privacy Policy anytime. Updated version will be posted here. Continued use means you accept the updated policy.

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Privacy FAQ

Q1. Do you store my wishlist/cart on your server?

No. Wishlist/cart data is stored only in your browser localStorage.

Q2. Is my phone number safe?

Yes. We use it only for enquiry support, order confirmation and customer communication.

Q3. Can I request deletion of my data?

Yes. You can contact us and request deletion of your data.

Q4. How can I contact support?

Email: support@bilpayu.com | Phone: +91 8008869889